Privacy Policy
Transacta Brokers ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, transactabrokers.com, and use our luxury brokerage and facilitation services.
We respect your privacy rights and process personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Spanish data protection laws (LOPDGDD 3/2018).
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the website includes:
- Personal Data: Personally identifiable information, such as your name, email address, telephone number (WhatsApp), and cryptocurrency wallet address, which you voluntarily give to us when contacting us or inquiring about our listings.
- Financial & KYC/AML Data: In compliance with legal regulations, if you engage in high-value asset acquisitions (real estate, cars, jewelry), we and our regulated partners collect standard verification documents (passport scans, proof of address, source of wealth declarations, sales contracts) to complete mandatory compliance checks.
- Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:
- Respond to your inquiries, schedule viewings, and coordinate purchase offers.
- Facilitate high-value purchases, crypto conversion workflows, and notary agreements.
- Verify identity and source of funds to prevent fraudulent transactions and comply with Anti-Money Laundering (AML) regulations.
- Send you legal notices, transaction updates, or administrative correspondence.
- Monitor and analyze usage and trends to improve website user experience.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations, notably:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, investigate potential policy violations, or protect the rights, property, and safety of others, we may share your info as permitted or required by applicable law.
- Third-Party Service Providers (KYC/AML Partners): We share your documentation with licensed, regulated compliance partners who perform KYC and AML checks on our behalf. These partners are legally bound to protect your data.
- Property Owners and Sellers: During real estate transactions or luxury asset purchases, necessary legal identifiers are shared with lawyers, public notaries, and registry officials to execute deed transfers.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your GDPR Rights
If you reside in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct inaccurate or incomplete data.
- Right to Erasure (Right to be Forgotten): You can request that we erase your data, subject to legal and regulatory retention obligations (such as money-laundering record-keeping statutes).
- Right to Restrict or Object to Processing: You can object to us processing your data.
- Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at the coordinates below.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Transacta Brokers Marbella
Email: cameron@transactabrokers.com
WhatsApp: +34 602 495 944